• Contact with village chief to ask some questions in the village such as villager occupation, competition, security and loan demand.
• Meet with potential customer to promote JMC loan products and services.
• Complete loan application and ensure the application of customer is properly filled in and evaluated before sending to CI team for judgement process.
• Conduct home and business size visit to collect information and required documents from customers.
• Ensure that the loans are disbursed in accordance to the need and repayment capacity of the customers and JMC policies and monitoring loan utilization of the customers to ensure the good quality of loan portfolio.
• Make daily collection and double check of RC from dealers.
• Check documents before delivery to ensure the appropriateness and completeness.
• Monitor and give feedback on competitor’s information.
• Ensure the operational integrity; monitors potential risks and reports suspicious activities and/or violations promptly to the Sales Supervisor.
• Keep confidential information of customers and dealers.
• Maintain good communication with customer, dealer and local authority to get good support from them.
• Ensure that all policies are implemented.
• Other tasks assigned by line manager.

• To call overdue customers or relevant party for pushing payment;
• To prepare weekly on collection activities plan, and be responsible for phone and field collection;
• To perform field collection activities according to line manager's instructions;
• To build communication with the local authority;
• To provide practical solution for collection activities;
• To monitor the responsible overdue customers closely and report to line manager;
• To Prepare the application form for bad debt and write off customers;
• To conduct motorbike repossession from the delinquent customers for selling;
• Other tasks will be assigned by Manager.

• Check and posting all transactions of Institute;
• Check cash In/Out with supporting documents and closing cash balances at the end of day;
• Manage cash disbursement to customer;
• Precancellation of ledger account related operating transaction;
• Check invoice/contract/proposals for head office to ensure that compliance with Cambodia tax law and report requirement;
• Improve accounting processes and reduce the risk of incorrect tax payment;
• Knowledge in prepare financial statement;
• Another task to be assigned by manager.

• To be responsible for ensuring the overall achievement of sales target and service goals.
• To be responsible for the overall sales and marketing activities, including promotional campaigns and new product roll-outs.
• Ensure that quality of customer service is provided in a professional, prompt and courteous manner.
• Identify customer and dealer needs and appropriately recommend products and services.
• Respond to customer and dealer inquiries and/or complaints and take the necessary actions to achieve customer and dealer satisfaction.
• Develop and maintain relationships with customers and dealers and ensure that the customers dealers can understand clearly about our conditions and guidelines.
• Participate in community activities in promoting JACCS's brand and visibility.
• Identify target markets; develops and implement area expansion strategy.
• Ensure the operational integrity; monitors potential risks and reports suspicious activities and/or violations promptly.
• Assign and delegate responsibilities to staff and holds them accountable for meeting standards of production, accuracy and completion.
• To be responsible for planning and continuously monitoring staff level requirements, daily scheduling of Sales Consultant, providing for and/or coordinating training and development, resolving staff conflicts, disciplining and participating in the rewards and recognition decision-making process
• To responsible for the full and effective compliance with all applicable regulatory requirements as well as JACCS’s policies, procedures, practices, guidelines, directives, internal controls and/or instructions. Other tasks requested by line manager

• To review and check all documents from sales consultant;
• To prepare customer check list, CBC check, First enrolment;
• To input customer’s information into system (DDE, prepare disbursal and agreement);
• To prepare disbursal documents (Repayment schedule, payment information and related documents);
• To make payment to dealer on time and manage documents filling;
• Properly check and make sure all customer’s document are completed before submitting to supervisor;
• To keep customer’s information in confidential safe and security (CBC reported, Business, Income, Customer’s personal document and working document);
• Ensure policy and guideline are compiled;
• Perform other tasks assigned by manager.

• To deal directly with customer either by phone, social media or face to face;
• To response promptly to customer inquiries;
• To handle and resolve customer complaint;
• To record detail of customer inquiries, comment and complaint;
• Other Tasks will be assigned by Manager or Management.

• To promote our products and services to dealers and customers.
• To make a good communication with dealers and customers.
• To provide training to dealers on revision of conditions and guidelines.
• To fill in Application and make pre-assessment to customers.
• To monitor and give feedback on competitor’s information.
• To solve the problem and report verbally to Sales Supervisor the issue occurring in the dealer shop.
• To keep confidential information of customers and dealers.
• To find out key challenges in the marketing and propose to the line manager;
• To ensure sales result are achieved with sales target;
• To participate in community activities in promoting JACCS's brand and visibility.
• Any tasks requested by line manager.

• Customer visiting and investigation in order to analyze customer’s business for approval loan, financial factors and source of repayment.
• Prepare credit investigation report to management
• Make appointment to customer and the related person
• Confirm and take the photo of house and business place of customer if need
• Communicate with the authority or neighbor for check and collect the customers information and document
• Other tasks will be assigned by manager

• To call overdue customers or relevant party for pushing payment;
• To prepare weekly on collection activities plan, and be responsible for phone and field collection;
• To perform field collection activities according to line manager's instructions;
• To build communication with the local authority;
• To provide practical solution for collection activities;
• To monitor the responsible overdue customers closely and report to line manager;
• To Prepare the application form for bad debt and write off customers;
• To conduct motorbike repossession from the delinquent customers for selling;
• Other tasks will be assigned by Manager.

• Job Communicate with related department about report requirement;
• Design report layout and determine the best way to offer data to end user;
• Testing, Resolve and debug environmental reporting issue;
• Maintain reporting platform;
• Communicate with system vendor to solve all reports issue.