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• PURPOSE OF THE JOB
o Manage technical (installation & service)
o Manage team to settle problem on time and efficiency
o Monitor customer during warranty period
o Manage team of stilled technician
o MAIN DUTIES
o Supervise the activities of service technicians to ensure efficient job performance and timely repairs
o Management schedule of filter replacement for customer
o Management installation team to ensure that on time with efficiency
o Management requirement from sales team about installation and service
o Oversee the hiring and training of an effective technical team
o Monitor spar part inventory to regulate and ensure availability of required parts
o Listen to client complaints and propose solution
o Management products and services warranty policy
o Set up system to call customer for service
o Do as leader and staff management.
o Other tasks assigned by superior

• Market Research and Planning
• Must be able to convince customers to buy.
• Formulate an appropriate sales strategy follow up for sales target completion.
• Liaison with marketing agencies to assist in follow up of enquiries.
• Conduct activation events.
• Must be willing to travel and meet customers.
• Have ability to create marketing plan and push the market
• Plan marketing and branding objectives
• Use effectively all the social media platforms to promote our product and attract customers
• Manage the productivity plans and projects
• Design and print ads and publications
• Expand product solutions and offerings
• Prepare marketing strategies alongside other company executives and staff
• Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback
• Engage consumers on social media
• Take calculated risks based on data-driven analytics
• Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities