• Issue loan legal documents and relevant letter of Personal Loan, Car loan and Housing loan for retail loan both of customers & staff loan with accuracy and timely
• Coordinate/guide and support branch staff to prepare security documents
• Check and follow up post-disbursement condition with branch base on Credit memo approval
• Prepare reports
• Prepare documents for loan settlement
• Check/review Pre-disbursement checklist to ensure the terms & conditions is compiled with credit memo approvals
• Monitor insurance renewal, fire and life
• Perform other tasks assisted by management.

• Conduct branch site visit to spot check ensuring the CX implementation.
• Daily collection on Branch general guideline monitoring check list.
• Monitoring on CX performance scorecard of branch/Unit/Department and work closely with them for scorecard improvement.
• Collect and analyze both internal and external feedback from all channels.
• Reporting
• Support CX campaign such customer feedback collection, CX star..etc.
• Facilitate in CX sharing session
• Require exposure sometime to provinces
• Other assigned task.

• Ensure the completeness and accuracy of transactions between PLB and partner.
• Ensure the transactions and fees are settled in timely basis.
• Coordinate the issues with internal dispute team and partner team.

• Review regular sources of information and data required for preparation of reports.
• Prepare lender report monthly, quarterly, semi-annually and yearly.
• Prepare other necessary reports for NBC and other stakeholders.
• Prepare monthly Accrual interest on borrowing for accountant
• Produce financial report format for any new report.
• Make sure that the reports are accuracy and timely
• Coordinate and work closely with related department for consolidating the reports.
• Send and Monitor debt covenant and advise supervisor for any breach.
• Send E-mail correspondent to lender for any inquiry.
• Review loan agreement and provide comment.
• Inform and provide recommendation to manager of significant development, challenge in a area of responsibility; and
• Carryout any other duties assigned by management

• Develops, facilitates, and implements all phases of the recruitment process.
• Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the bank.
• Assists with job posting and advertisement processes in all social media.
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with hiring managers, and other stakeholders.
• Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, start dates, and other details.
• Ensures compliance with labor law and regulations, and bank policies.
• Attends and participates in job fairs and recruiting sessions.
• Manage and support the intern program
• Build pools of talent with universities
• Ensure the newly recruited is fulfill the non-criminal record as well as physical check and employment book.
• Do background / reference check with all newly recruited staff
• Performs other duties as assigned

• To acquire new perspective Billers, Schools, or B2B and retain existing alliance partners and work on any assigned task related from line Manager.
• To co-work with 3rd parties to market bank’s e-business via roadshows and establish a robust marketing plan/campaign to roll-out e-banking e-products/ e-services to potential clients, where appropriate.
• To tie-up with e-partners and leverage on each other products/services linking bank’s e-Channels banking all platform with partners’ e-products/e-services to drive quick launch to marketplace.
• To manage administrative jobs such as NDA and Agreement reviewing.
• To support RRMs, RMs, and BMs in checking documents of alliance partners on Bill Payment Project such as NDA, Agreement, and process those to related parties to have branch’s project implement done.
• To provide clear business scopes to related team for project developments.
• To cross-sell and up-sell other related services offered by banks.
• To do report and well track on the business projects, and highlight problems with solutions.
• To perform other duties assigned by supervisor, as and when required from time to time

• Keep relationship and continue engage merchants (after sale relationship engagement)
• Manage merchant overall relationship, incl complaints to support e-Sale team
• Be answerable for relationship management with corporate Merchants. Assign smaller merchants to the branches in PP to be the RM
• Make weekly report to SMT on merchants visited
• Engage rapport with corporate merchants target segment
• Provide for KHQR creation both with internal sales team & Massive Distribution (MD) Project Management
• Be responsible for dissemination of KHQR materials – bill books, standees, QR skins etc., to the merchants
• Be administer KHQR merchandizing order and supply to all branches
• Handle Merchant’s group Telegram
• Other tasks as assigned by his line Manager/Management, where necessary.

• Lead the development of the bank annual media strategy, including public relations, CSR, media campaign and crisis communications management
• Build a good relationship with media for potential coverage about the bank
• Develop media content including writing article, press release, video script and other communications materials meant for communicating to the public about the bank’s vision and mission
• Assist in the bank’s event including being an MC, preparing press kit, media invitation, registration, and briefing
• Be a representative for the bank and be able to provide presentation to the public or interview to media when needed
• Develop a clear structure of bank’s spokesperson, ensuring a proper brief prior to media interview

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

• Develop and distribute mobile apps for Android platform
• Ensure the performance, quality, and responsiveness of applications
• Work on bug fixing and improving application performance
• Collaborate with cross-functional teams to define, design, and ship new features
• Translate business requirements into specifications that will be used to implement the required application
• Write clean and maintainable codes according to best practices
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• Working with the front-end developers to build the interface with focus on usability features
• Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort
• Keep up to date on the latest industry trends in the mobile technologies