• Help HoD to follow up, close monitor FA and branches performance/achievement of Non-loan products and strengthen all FA activities are in accordance with policies and guidelines
• Discuss with HoD and RM/BM to improve the performance of FA and branch staff on Non-loan products
• Participate and join with FA, branches staff to sales non-loan products
• Train, guide to FA about selling process, selling tactic and help them solve some issues occurred in their daily task
• Control, Manage device on boarding, create Account or close account for device on boarding users.
• Response request of closing TD/FA/PCA… from branches
• Support and cooperate with other department if need
• Coordinates liaison between Branches Channel Sales Department and other sales activities at branches level
• Monitoring competitor products, sales and marketing activities.
• Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals.

• Market bank products/services to individuals and firms to meet customer’s need.
• Prospect new clients and assist them for loan application.
• Analyze and interpret financial statements of the business in order to assess the payment capacity and financial soundness of the borrower.
• Conduct loan appraisal, collect detail information (personal, business, and guaranties) and arrange to open new loan account.
• Prepare and execute loan application/credit memo.
• Monitor/follow up customer repayment and solve later payment in a timely manner to avoid the debt being a serious debt.
• Assess local market conditions and identify current and prospective sales opportunities for loan product and other banks’ products/services.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
• Perform other various duties as assigned.

• To acquires all staffs loan applications (Personal Loan, Car Loan and Housing Loan)
• Conduct site visits the purchased Car and House and inspections where necessary to verify the applications
• To evaluate loan applications, prepare credit memo for only Head Office staffs and recommend to approver for make decision
• Ensure that bank’s credit principles and policies are followed and complied
• Coordinate/guide and support branch staff to prepare credit memo
• Prepare monthly loan tracking reports
• Perform other tasks assisted by management.

• Conduct independent credit risk assessment on loan applications (Personal Loan, Car Loan and Housing Loan) which submitted by branch and escalate to management for approval
• Conduct site visits and inspections where necessary to verify the applications, if there is any concern
• To Evaluate client’s credit data and financial statements in order to determine the degree of risk involved in lending money to them
• Ensure that bank’s credit principles and policies are followed and complied
• Prepare monthly loan tracking reports
• Perform other tasks assisted by management

• To monitor retail loan’s customer to be reviewed timely and compliance with bank’s requirement and NBC prakas.
• Tom conduct annual/semi-annual or specific periodical credit review for retail loan accounts timely and accuracy.
• To cooperate with related parties as below for taking action follows the advice/decision from credit review’s approval authority:
o With Collection/Recovery team: if there is payment is late
o With Credit Admin: if renewal insurance: if renewal insurance is overdue
o With Branch: other; if any
o To prepare relevant reports to monitor credit review task and assist Retail Loan Center Manager to prepare other reports if needed.

• Conduct credit review for normal or restructured loan at branches to suggest for update status as required from NBC.
• Support the micro loan manager to refresh RAC/guideline to branches staff and check loan document quality.
• Track monthly client monitoring at branches to comply NBC regulatory.
• Follow up the performance and loan quality at branches
• Follow up the standard land price to ease for collateral value.
• Assess and analyst deeply the inflow-outflow of a business to support loan assessor.
• Coordinate and support to branch staff about guidelines related to the loan processing.
• Correct their mistakes/errors of completing the loan documents.
• Conduct site visit of collaterals/properties and businesses and other information.
• Conduct periodic internal controls and check on areas are concerned.
• Find out the credit review’s issues at the branches and
• do the suggestion of ways for improving.
• Adhere to high ethical standards and complying with all regulations/applicable laws.
• Closely monitor and follow up the branches on requirement from department.
• Raise up all lending issues from branches and suggestion the ways for improving to his/her supervisor.
• Performing other various duties as assigned.

• Monitor on Sales Performance and Products/Services Distributions by following up to RMs, BMs and Branch Staff through pipeline control and any other means.
• Train, share, and contribute good experiences, good briefings in coordinating and support to branch staff on sales skills, policies, memos, procedures and guidelines related to loan and non-loan products.
• Develop networking and build relationship to acquire both loan and non-loan corporate and social partner, merchant, biller, key customer or potential individual, etc.
• Continue to do Funding Raising through online and dealing with new potential partners both social and private like Kiva and Water.og
• Produce MoU and assist BM to produce Corporation with a complete Financial Model and best negotiating T&C to make profit and credibility for the Bank
• Self-conduct the field visit or study to partner locations by assessing and analyzing the Micro & MSME loan and non-loan product in the market, such as quality of loan assessment, information gathering and business references collection and other required documents.
• Performing other various duties as assigned.

• Lead the development of the bank annual media strategy, including public relations, CSR, media campaign and crisis communications management
• Build a good relationship with media for potential coverage about the bank
• Develop media content including writing article, press release, video script and other communications materials meant for communicating to the public about the bank’s vision and mission
• Assist in the bank’s event including being an MC, preparing press kit, media invitation, registration, and briefing
• Be a representative for the bank and be able to provide presentation to the public or interview to media when needed
• Develop a clear structure of bank’s spokesperson, ensuring a proper brief prior to media interview

• Develops, facilitates, and implements all phases of the recruitment process.
• Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the bank.
• Assists with job posting and advertisement processes in all social media.
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with hiring managers, and other stakeholders.
• Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, start dates, and other details.
• Ensures compliance with labor law and regulations, and bank policies.
• Attends and participates in job fairs and recruiting sessions.
• Manage and support the intern program
• Build pools of talent with universities
• Ensure the newly recruited is fulfill the non-criminal record as well as physical check and employment book.
• Do background / reference check with all newly recruited staff
• Performs other duties as assigned

• With R&D team, plan research projects to be in line with the business and institutional strategy.
• Formulate and update the research plan for the whole institution.
• With consultation with R&D team, updates research tools and research training for hired researchers
• Develop, review and update research tools to meet the objectives of the research.
• Provide trainings related to research to researchers as needed.
• Work out with branch managers to facilitate the research process.
• Supervise field researchers collecting data from the field.
• Do data entry and data analysis.
• Write up reports and suggests some recommendations based on the findings
• Develop, revise, and provide trainings related to research field to staff and/or hired researcher as needed
• Attends trainings as required and develops skills and competencies to be able to conduct all research projects needed by the bank
• Build and maintain critical relationships in a professional manner with other bank’s staff, partners, and stakeholders to promote Phillip Bank brand name and services
• Perform other tasks as requested by the Manager.