• Follow up unpaid students
• Cash collection
• Keep daily cash collection in a secure location
• Cash deposit in bank
• Work with procurement team for shopping
• Issue invoice for student
• Help to check invoice from Procurement Team before prepare payments
• Work closely with Account Officer
• Other task assigned by Account Supervisor
• Be honest, flexible, patient and friendly hospitality

• Maintaining and provisioning Active Directory, Google Domain, and SIS, user accounts, computer accounts
• Managing projects such as the rollout of new hardware, software, and construction of new facilities
• Managing procurement processes for ICT infrastructure equipment and software
• Developing budgets in conjunction with ICT infrastructure equipment and software
• Leading the team to develop new systems/solutions
• Managing the security of the IT infrastructure including cloud computing and intellectual property
• Organizing workflow and ensuring that employees understand their duties or delegated tasks
• Providing technical documentation of procedures that can be used by other employees to do the job
• Providing technical training to all IT technical staff
• Coming up with IT solutions to fix company problems
• Monitoring and maintaining computer systems and networks
• Prioritizing and managing many open cases at one time
• Suggesting test and evaluating new technology that is relevant to the school
• Managing other technical tasks and projects assigned by the IT Manager
• Activating DRP and BCP in the event of a disaster for IT Infrastructure
• Developing and maintaining the organization’s enterprise security architecture and IT security policies and procedures
• Developing and enforcing the organization’s infrastructure cybersecurity standards
• Maintaining user authorization in all systems
• Cybersecurity monitoring with real-time and historical data
• Overseeing cybersecurity for network infrastructure and systems functionality
• Overseeing data backup and system security operations
• Managing installations, upgrades, and configurations of hardware and software from a security standpoint
• Resolving security issues escalated by technicians and engineers
• Performing both internal and external security audits
• Analyzing security breaches to identify the root cause
• Verifying the security of third-party vendors and collaborating with them to meet security requirements
• Monitoring network traffic to detect potential threats and then responding to these threats promptly
• Managing implementation of cybersecurity infrastructure projects
• Leading design of cybersecurity infrastructure architecture
• Leading new cybersecurity infrastructure technology evaluation
• Rolling out cybersecurity infrastructure for business applications
• Identifying and exploring cybersecurity technology that can create efficiency for operations and drive cost optimization
• Identifying cybersecurity trends and approaches to secure the organization against cyber threats

• Responsibilities:
o Develop and implement policies and procedures that promote environmental sustainability, health and safety, corporate social responsibility, risk management, and compliance with applicable laws and regulations.
o Conduct risk assessments and develop mitigation strategies.
o Monitor and report on ESG, H&S, CSR, R/C performance.
o Represent the school on ESG, H&S, CSR, R/C matters to external stakeholders.
o Provide training and education to staff on ESG, H&S, CSR, R/C matters.
o Coordinate with other departments to ensure that ESG, H&S, CSR, R/C requirements are met.
o Additional Duties:
o Oversee the school's environmental sustainability program, including waste management, energy conservation, and water conservation.
o Ensure that the school complies with all applicable health and safety regulations.
o Develop and implement the school's corporate social responsibility (CSR) program.
o Manage the school's risk management program.
o Ensure that the school complies with all applicable laws and regulations

• Develop and execute digital marketing strategies that align with the school's overall marketing goals.
• Manage the school's social media accounts and create engaging content.
• Run paid advertising campaigns on social media and search engines.
• Optimize the school's website for search engines.
• Create and manage email marketing campaigns.
• Track and measure the effectiveness of marketing campaigns.
• Stay up-to-date on the latest digital marketing trends.

• Gathering, entering, maintaining and analysing school data and providing reports
• Maintaining the prospective parents’ (School Management System) database to keep up to date and accurate information for all stages of the process
• Handle all incoming enquiries from prospective parents and can confidently manage school visits
• Tracking, managing and analysing all elements of the admissions process including visits, registrations and follow up calls with prospective parents
• Processes applications for admission in accordance with approved policies and established internal procedures. (assessing a student’s qualifications, calculating admission averages, validating documents and making admission decisions).
• Responds to in-person, in writing or phone inquiries about school programs and services, admissions and registration.
• Assist (participate) in modifying and maintaining information packages/brochures for admissions and registration
• Coordinates with other staff in order to ensure any necessary follow-up tasks relating to student inquiries are completed.
• Monitoring of Social Media accounts and the resulting comments and messages
• Develop key Marketing strategies for a variety of situations
• Develop communication strategies that are aligned with CIA FIRST’s vision, mission and beliefs
• Develop multimedia content around social media campaigns to maintain the brand efficacy.
• Help support other admissions related and marketing events if needed.

• Responsible for:
o Ensuring effective communication among all parents, students, staff and teachers, and outsiders; processing enrollment process; managing all student files and waiting list students; and maintaining a good customer service.
o Main Activities:
o Good communication with parents and guardians for enrollment processes including school information.
o Guide and advice parents and guardians when filling in the form for the enrollment.
o Checking students’ attendance every day and confirming with parents.
o Creating and managing waiting list students for new term to be commenced.
o Managing the reception area.
o Assist in all student admission procedures.
o Being the focus point to distribute all necessary information.
o Ensuring good customer service.
o Giving the Student Attendance Report (Including dropping, new enrolling or delaying students)
o Keeping students’ file for further use.
o Managing others tasks assigned by S.A.M.

• TASKS AND DUTIES
o Support break time supervisors through monitoring, advice and followup.
o Initiate and lead the investigation in any behavioral management case (incl. access to CCTV footage).
o Ensure parents, students and guests to the campus abide by School rules and policies.
o Perform other duties as assigned by the Branch Principal or the Heads of School.
o Supporting Lunch delivery supervision.
o Parental supervision during school times.
o Student supervision during non break times.
o Supervise Early drop off, late pick up for FTK and FTI students

• Create and oversee the creation and execution of design solutions for print, online or any form of communications and marketing purpose
• Design graphic content, illustrations,infographics and POSM
• Manage graphic designs from conception to delivery.
• Work as part of a team to achieve marketing goals.
• Review junior designer drafts to ensure quality.
• Generate fresh concepts. Ensure brand consistency throughout various marketing projects.
• Ensure deadlines are met.
• Liaise with the team and relevant department to determine their requirements, timescale and budget.
• Coordinate with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
• Keep up-to-date with industry developments.
• Support the organizing of various projects.

o Professional Responsibilities
o Follow CIA FIRST’s code of conduct, policies, and procedures.
o Be aligned with the CIA FIRST’s philosophy and schoolwide learner outcomes.
o Display awareness and understanding of the Habits of Mind ( HOMs).
o Build working relationships with colleagues that are amiable and collaborative.
o Attend school driven Professional Development workshops and activities.
o Maintain confidentiality with regards information relating to students, families, and staff who attend CIA FIRST.
o Report any child safety and or child protection concerns.
o Implement Restorative Justice Framework.

• Data Collection and Analysis
o Collecting, analysing and presenting Teacher Support and Evaluation data in order to inform professional development initiatives, and determine effectiveness.
o Collecting, analysing and presenting perception survey data in order to inform Key Actions in the School-wide Action Plan, and determine effectiveness.
o Collecting analysing and presenting student achievement data in order to inform planning and instructional changes, and determine effectiveness of interventions.
o Budget and Logistics Administration
o Liasing with the Head of Curriculum, Principals, School-level Coordinators, Teachers, and procurement department to facilitate purchases from the Major Learning and Teaching Resources, Professional Development and ACS WASC budgets.
o Tracking actual expenditure vesus budget allocated for the Major Learning and Teaching Resources, Professional Development and ACS WASC budgets.
o Seminar, transportation and accommodation booking, payment, and administration for the Professional Development and ACS WASC budgets.
o General Administration and Support
o Managing appointments and calendar for the Head of Curriculum
o Providing administrative support for the School-level and Subject Coordinators including printing, photocopying, and providing stationary and supplies.
o Acting as liaison between the Curriculum Department and the Administrtion and Finance Departments.
o Translation from English to Khmer and vice versa when delaing with non-English speaking parents and other stakeholders.