• Team Budget Planning & Monitoring/ Design effective Sales Forecast Report for internal sales team
• Present monthly, quarterly, and annual Sales Performance to management
• Track monthly, quarterly and annual team performance against Sales Forecast
• Prepare team improvement plan to ensure increased in performance
• Prepare and submit individual and team sales plan
• Prepare Project Sales Team process flow to ensure smooth operation among the team
• Support team by going on Sales meeting with the team and involve in the sales process when necessary
• Individual Day to Day Operation . Prepare slide presentation about weekly sales activities in order to make sales process more effectively and efficiency.
• Maintain responsibility for performance of all sales activities within an assigned target.
• Recruit, train, and motivate a Sales team toward hitting specified sales goals.
• Set team goals and conduct monthly and quarterly performance reviews with all team members.
• Provide strong leadership to achieve maximum profitability and growth in conjunction with company goals.
• Lead by example, using the established sales processes, and close a high percentage of the leads that you and your team generate.
• Continually analyze the sales process in an effort to refine and improve its success, and work with upper management to establish sales reporting framework.
• Strive to achieve the highest levels of customer satisfaction with all customer interactions.
• Must be comfortable working as both a team player and a coach, and possess the skills to produce sales as well as train and motivate a dynamic team towards success. Create and implement strategies that will lead to the continued growth of organization.
• Field Sale Representative will play a key role in increasing income and revenue by managing and negotiating with clients, generating leads and qualifying prospects
• Evaluate customers’ needs and build productive long lasting relationships
• Meet personal and team sales targets. Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest development.
• Report and provide feedback to management using financial statistical data
• Responsible for selling to projects, including all site coordination.
• Develop prospective customer relation through appropriate sale methods to optimize quality of service, business growth, customer, and satisfaction.
• Plan and manage personal business portfolio/ territory/ business according to an agreed market development strategy.
• Record, analyze and conduct sales as daily, weekly, monthly and yearly reports.
• Other tasks as assigned by Management

Please note that this is not an exhaustive list of everything that needs to be done. Sinh Hak Hout Team Member always find new ways to look after the business, their guests, and their team members. Within this, the key responsibilities for this position are:

Leadership
- Supervise Technician team to deliver excellent customer service in term of installation and maintenance.
- Consistently learn about SHH products both existing and new products to gain more technical installation method and problem solving, so the technician team can gain the right knowledge to perform service call more effectively and efficient.
- Clearly understanding SHH mission and vision, so you can guide and train the team to work by having SHH vision and mission in mind all the time.
- Being a role model for the team to provide excellent customer service for both internal and external customers.
- Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruitful career progress.
- Train the technician team to be able to perform installation service and provide customer service in a professional way.

1. The key responsibilities:
• Routing field visit the existing / new customers
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Prepare quotation for the customer.
• Follow up with customers
• Negotiate/ close deals and handle complaints or objections
• Gather feedback from customers or prospects and share with internal teams
• Communicate & promote safe teamwork at all times so as to achieve all targets
• Work with supervisor to ensure understanding the same direction
• Prepare weekly sales activities and follow up report
• Prepare monthly and quarterly sales forecast
• Effectively identify and understand key competitors
• Daily/Weekly update sales reports
• Other duties assigned by Project Sales Manager

Leadership
 Guide, share, and communicate with team to deliver excellent customer service in term of graphic and interior design.
 Prioritize tasks to make sure overall projects get done on time.
 Coach, train and develop new and existing team members to make sure they know how to do their jobs.
 Clearly understanding SHH mission and vision to be able to communicate to the team.
 Being a role model for the team to provide excellent customer service for both internal and external customers.
 Work collaboratively with your team to brain storm good ideas and help them increase innovative thinking among the team.

Leadership
 Guide, share, and communicate with team to deliver excellent customer service in term of graphic and interior design.
 Prioritize tasks to make sure overall projects get done on time.
 Coach, train and develop new and existing team members to make sure they know how to do their jobs.
 Clearly understanding SHH mission and vision to be able to communicate to the team.
 Being a role model for the team to provide excellent customer service for both internal and external customers.
 Work collaboratively with your team to brain storm good ideas and help them increase innovative thinking among the team.

Daily Task
 Develop SHH store as a source of inspiration, tips and ideas as well as a qualified Tile, Bath and Kitchen specialist.
 Work with all Store Supervisors to make sure that product range presentation and visual merchandising in the store is optimized and that there is a common thread throughout each store.
 Provide a vibrant and exciting atmosphere that convinces the visitors to come back for more repeat visits.
 Ensure that all SHH stores are well presented, and follow all of the pre-set planogram and store design guideline.
 Walk the store once every two weeks to make sure the stores are well organized according to plan.
 Together with the Store Supervisor, strive to reach the SHH positioning objectives and to position the store on the local market as the No. 1 choice for Tile Bath & Kitchen provider.
 Communicate with other departments and management to resolve any problems.
 Plan, execute and follow-up on the store promotional campaigns.
 Work with the Line Manager to plan and organize marketing activities.
 Plan and lead major changes in the store including building up new store.
 Brief with client after project completion to ensure that goals are met and the project are done according to the customer’s expectations.
 Work closely with technician team on kitchen and furniture installation to ensure that it follows the design plan.
 Design banner, leaflet, booklet, name card, ID card, X-stand, promotion banner, and others related with design career.
 Manage project installation schedule using Project Management templates.

Report
 Prepare and present weekly and monthly report of your goal and achievement.
 Reviews the status reports of team members and addresses issues as appropriate.
 Prepare Project Installation Schedule and report project progress.
 Evaluate on project performance for both internal and external installation team to ensure excellent customer service.
 Other tasks as assigned by Management.

Leadership
 Guide, share, and communicate with team to deliver excellent customer service in term of graphic and interior design.
 Prioritize tasks to make sure overall projects get done on time.
 Coach, train and develop new and existing team members to make sure they know how to do their jobs.
 Clearly understanding SHH mission and vision to be able to communicate to the team.
 Being a role model for the team to provide excellent customer service for both internal and external customers.
 Work collaboratively with your team to brain storm good ideas and help them increase innovative thinking among the team.