• Regularly study and analyze the local and international trends on digitalization process.
• Respond to implementing the developing roadmap for digital business strategy.
• Regularly update management about the progress and challenges
• Report on performance trend of digital process and development to team leader, management, and other key relevant management.
• Monitor regularly and report the digital business performance results comparing to the target set.
• Monitoring and evaluating the assigned task to perform their job well through continuous on the job training and other methods.
• Facilitating and encouraging stakeholders to unlock the issues and challenges.
• Conduct training on the business process regarding the system implementation and digital tools to the team as per business needs.

• Monitor and ensure credit quality in the portfolio including assessing and managing account risk profile again to the entity level cashflow requirements.
• Coordinate with the related departments in marketing and servicing the customers.
• Conduct training on the business process regarding the system implementation and digital tools to the team as per business needs.
• To ensure governance of data, the correctness of reporting, alignment of use cases, and promote the use of a data-driven decision-making process.
• Provide support to Business Performance Manager monitoring and improvement processes.
• Provide input to ensure that financial and commercial considerations are well protected by portfolio assessment of the risky part.

• Meet or exceed the assigned sales and revenue targets through acquiring new customers and retaining existing customers.
• Negotiate sales contracts with prospective clients.
• Help to determine pricing, promotions, and negotiations, and prepare weekly and monthly reports
• Contribute to business success by initiating and participating in various cold-calling and marketing activities.
• Leverage and expand customer relationship to maximize referral (customer to customer)
• and business opportunities
• Collect supporting documents and prepare credit applications with provision of strong analysis, recommendation, and business justification.
• Provide high standard of service to customers at all times and address customer’s complaints/issues in a professional manner.
• Manage quality customer portfolio, maintain accurate records, and always follow the company’s policies and procedures.
• Be vigilant on any early credit warning signs and produce immediate report on potential financial or operations losses.
• Stay updated with company’s product suite, marketing campaigns, competitor’s activities, and industry.

• Create regional sales plans in alignment with business objectives.
• Report on regional sales results.
• Prepare and review the annual work plan and action plan of the regions.
• Address potential problems and suggest prompt solutions in the regions.
• Analyze regional market trends and discover new opportunities for regions growth.
• Acquisition new customers and retention existing customers to achieve regional sales plan.
• Suggest new services/products and innovative sales techniques to increase customer satisfaction.
• Closely follow up AR and understand cashflow for each customer and then report to At Risk Portfolio (ARP) committee if there is any credit risk in the region.
• Prepare and write credit assessment, proposal, and quotation.
• Review sale purchase agreement, collateral, and any legal document to ensure that there is no expiry.
• Regularly visit customers and locations in the regions.
• Recruit and persuade wholesalers/ customers in the region to equip BVM trademark.
• Ensure BVM stations in the regions follow the policy and guidelines of MME and government institutions.
• Ensure BVM stations in the regions to be aligned with our core value and get fully support.
• Assist Sales Manager to prepare operational and strategic plans for long term and short-term goals.
• Closely follow up price and other activities of competitors in the region.

• Assist the company’s distribution and sales division in the preparation of credit contract and other relevant document to ensure credit offered to client is being documented properly in writing.
• Work with credit committee to establish related SLA for credit document preparation and manage daily workload to ensure the SLA is adhered to.
• Build and maintain strong and effective relationships with all other related departments and units to achieve the company’s goal.
• Consolidate and produce accurate financial and non-financial credit conditions/covenant report in timely manner to credit committee as per the required schedule.
• Be the custodian for daily arrear/excess report and ensure tracking and escalation of irregularity is done on regular basis to the company’s credit committee.
• Perform internal credit auditing function on client’s folder (both physical and virtual), on credit contract, and on collateral to ensure proper documentation of client’s file, and safe keeping of both credit contract and collateral.
• Liaise with Finance Department on credit facility set up, and amendment to ensure no loopholes in credit administrative before facility is to be utilized by client.
• Liaise with company’s lawyer or external lawyer to ensure credit contract/document is executable in accordance with the law of the Kingdom of Cambodia.

• Prepare work plan of quality and quantity assurance weekly and monthly.
• Lead technical team to conduct quality and quantity inspection of BVM’s partner stations planed and in compliance with the company’s QA policy and procedure.
• Conduct overall inspection of BVM’s partner station to ensure he/she follows the trademark agreement.
• Work with independent Lab institute to do quality inspection regularly to ensure the product meets the standard quality.
• Verify and communicate the quality inspection results to relevant stakeholders.
• Provide advisory or and technical assistance on quality assurance to BVM’s partner station as required to ensure he/she follows the QA policy and procedure.
• Well manage the company’s resources, for example QA equipment/tool.
• Conduct routine equipment calibrations, verification, and function checks.
• Conduct transparent investigation if there’s any incident/issue related to product quality and quantity.
• Train and coach technical team members (and other stakeholders if required) on related QA management skill.
• Produce and document QA report.
• Support Technical team and stock control work.
• Other tasks as assign by Operations Manager.

• Reconcile and check daily stock QTY in system versus the physical stock repot from warehouse.
• Monitor any update on costing in the system which performed by procurement team during and after loading of new shipment.
• Make cost adjustment in the system to make sure that weighted average cost per unit is up to date and reconciled between GL and Stock Report for management review.
• Ensure all the costing and actual stock quantity is accurate for month closing and year end closing.
• Confirm on import tax on petroleum product.
• Assist the tax team for reconciling monthly and yearly tax declaration and file the payment request to management and perform the transaction in the system.
• Review company monthly and annual tax declaration accurately and timely and able to find the deficiency and suggest improvement in the current system, especially in developing and implementing tax planning.
• Recommend, establish, and monitor the implementation and maintenance of accounting control procedure or guideline.
• Analyze the business transaction and propose the COA mapping once there is the new business nature or project.
• Able to resolve any discrepancy or variance from reconciliation work.
• Oversee accurate and appropriate recording of all the company expenses, revenues and balance sheet items and make sure they follow existing standard and law.
• Compile and analyze financial information to prepare the financial statements including monthly and yearly accounts making sure that the account balance and transactions are completed, accurate, and maintained in compliance with accepted accounting policies and procedures.
• Make certain that all financial reporting deadlines are met.
• Prepare monthly and yearly reports for management.
• Other tasks as assigned by management.

• Administration Tasks:
o Maintain office security by following safety procedures and controlling access via reception.
o Control office supplies, stationary, materials, repairing & maintenance, and inventory stock.
o Keep updated records/invoices of office expenses.
o Document control and in-out letters.
o Act as fixed custodian for Distribution Department
o Business Support Task:
o Support sales force in Distribution Department in handling the administrative part of sales such as emailing and paperwork related task.

• Respond to customer inquiries by following the customer service standard and script provided by Bright Victory Mekong Petroleum Import Export Co., Ltd
• Research required information using available resources if assigned by Head of Department
• Handle/resolve customer complaints (if doable in your level) and/or identify and escalate priority issues/complaints to the right person of the units which a complaint/issue raised to
• Perform your role and contact point from the client to follow up and close the complaint/issue
• Follow-up customer calls where necessary
• Provide customers with product and service information, terms and conditions if asked by the client
• Route calls to appropriate departments if a query/complaint is not manageable within your discretion
• Contact client by phone to survey about the service and product provided by the company
• Describe products and services, respond to questions, identify for the opportunity for sales, obtain customer information, and refer sales opportunity to Sales Rep

• Assist Sales Rep in collecting and arranging supporting documents for credit application
• Prepare sales contracts and other administrative documents
• Liaise with Sales Rep, Admin Department to ensure that sales contracts and collateral contracts are valid
• Assist Sales Rep in putting the request of Sales Invoices and Sales Orders
• Assist Sales Rep to prepare credit request
• Prepare daily and monthly sales productivity dashboard
• Support Sales Rep with general operations to help reach the team’s objectives
• Assist sales rep to take phone call from customers with related to sales and delivery matters when sales rep is not available
• Assist Sales Rep in managing quality customer profile and portfolio and maintain accurate records
• Be vigilant on any early credit warning signs and produce immediate report to Sales Team