• To ensure excellent academic quality in all programs and operations. Promote positivity, teamwork, challenging working environment, engagement, involvement, team spirit, and growth for all teachers, students and academic team.
• Act as Leader, supporter, Inspector, trainer, role model, HR & Administrator, Supervisor of the Academic team
• Admission and enrollment, placement, discipline, learning outcome, score, attendance, attitude, communication, class schedule, counseling, grooming, participation, engagement, study abroad, student ambassador, competitions, observation, evaluation, alumni, etc.
• Discipline, quality of teaching, attendance, communication, teaching schedule, counseling, attitude, grooming, participation & engagement, competition, events & activities, training, observation and evaluation, etc.
• Identify problems with solutions, counseling service, communication, relationship, general services & support, etc.
• Recruit, promote, demote, observe, evaluate, attendance control, contract signing, payroll and all HR and administration process
• Promote and execute fund raising, outdoor activities, community outreach, scholarship, academic & sport competitions, etc.
• Prepare, update, execute, and conduct training
• Prepare, update, and archive all tests, quizzes, handouts, test policy, inspector policy & procedures, other documents both hard & soft.
• Up to date technology, online teaching & learning, etc.

• Reporting to senior management and performing secretarial and administrative duties.
• Typing, formatting, and editing reports, documents, and presentations.
• Entering data, maintaining databases, and keeping records.
• Liaising with internal departments, answering calls, and making travel arrangements.
• Managing internal and external correspondence on behalf of senior management.
• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Copying, scanning documents, as well as taking notes.
• Preparing facilities for scheduled events and arranging refreshments, if required.
• Ordering office supplies and replacements, as well as managing mail and courier services.
• Observing best business practices and etiquette.

o Customer Services: Identify problems with solutions, greeting customers & general services, build strong relations with parents & students with excellent communication
o School Programs & other Services: Introduce parents and students to any school programs that suit best for their needs and wants including academic program, international studies, extra-curricular activities, day care, food services, transportation, etc.
o Lost and Found Service: keep record, manage lost and found items
o Admission & Enrollment: Enrollment, registration, school management system, payments, student interviewing & Placement, application & documents, student ID & Parent pick up card, etc.
o Sale: set and meet sale targetsCustomer Relation Management: Keep record of customer visit & enrollment, follow up & feedback
o PR & Marketing: Public Relation, events, competitions, media, social media, SWOT analysis, business survey & expansion. Prepare & deliver other school flyers and other related activities
o Media: Like, share, comment on all photos and videos of the school on social media and encourage students and team members to do so.
o Parents: Identify problems with solutions, counseling service, communication, relationship, general services, community, support, etc.
o Stock: Manage the stock and inventory including books, uniforms, photocopy
o Purchasing: purchase immediate office supplies
o Call Centre: Communicate courteously with customers via telephone, email, letter and face to face
o Events & Meeting: Organize and facilitate meetings, conferences, and other special events including notation, agenda, room set up including desks, chairs, slide, projector, water, snacks, and clean up after meeting
o Other service: Promote Food Court, Noon care, Transportation services to customers

• Follow academic workflow
• Teacher Attitude & Professionalism: Teacher must be well prepared with excellent discipline, punctual, approachable, respectful, responsible, reliable, and cooperative & have good sense of humors etc.
• Teacher Support Observation: Be cooperative, open-minded and willing to improve
• Teaching & Learning: Ensure quality of learning & teaching with up to date methodology & technology
• Lesson Plan: Prepare and follow lesson plan
• Extra learning activities: Plan a program that helps each student achieve learning objectives & curriculum goal
• Test: Prepare, correct, and update all tests, quizzes, both soft and hard
• Homework & Handout: Provide enough homework and handout for students
• Learning materials & Resources: Prepare for all classes as needed, be innovative & creative
• Professional Development: All teachers must commit to continually improve their teaching methodology skills and knowledge
• Student: Discipline, learning outcome, score, homework, attendance, attitude, communication, counseling, grooming, participation, engagement, competitions, observation & evaluation, etc.
• Student Evaluation: Evaluate students’ performance and progress to enhance their skills and attitude on regular basis
• Student Feedback: Cooperate and be open-minded for student feedback if applicable (once per term/semester)
• Parents: Identify problems with solutions, counseling service, communication, relationship, general services & support, etc.
• School Events & PTC: Propose, prepare, and participate in all school events including parent-teacher meeting
• Curriculum: Follow the school curriculum, course outline and syllabus
• English Learning Environment: All students must communicate in English at all-time except during their Khmer or Chinese learning time
• Classroom Management: well-disciplined, fun and effective learning environment
• Break time & Lunch time: Teachers must be with students during break time and lunch time (as appointed) to ensure safety