• Reporting to and taking instructions from the Regional IT Manager, you are expected to undertake the following activities and tasks:
o Anti-Virus Endpoint Security Console Management
 Set and manage new AV Endpoint maintenance procedures;
 Check AV stats reports; Check AV access filtering;
o Office 365 and other applications
 Maintain online Office 365 suite of services including Sharepoint, Exchange, Teams and OneDrive
 Maintain Mimecast services for Exchange; Support user access to Aderant Practice Management System
 Support various SaaS system platforms, including Macroview DMS, Looop, and Odoo.
o AWS / VM Servers
 Maintenance (Manage OS upgrades, Manage System monitoring and Alerts);
 Server 2016/9 virtual servers
 VM Backups;
 Design and deploy new configurations (Server pools and Hardware/resource management);
o Windows Active Directory Domain structures
 Manage users / PCs / servers between forests / domains; Manage security and users
o Cisco Firewall and VPN management
 Wide Area Office Network, Setup new VLANs (users, servers, printers, peripherals);
 Document the standard configuration of (Workstation settings, Server settings);
 Setting the VPN firewalls as per policy;
o Server Room / Data Center maintenance
 Ensure the server maintenance checklist procedures are completed. Maintain and update the server room maintenance checklist;
 Labeling - keep labels up to date, concise, and understandable;
 NEATNESS - Make sure equipment, cabling, etc. is neat and orderly; and
 Visual Indicators - Alert lighting/LEDs, Alarm panels, Visual check logs, etc. should be easily viewable and up to date. LEDs/panels should be checked constantly.
 Manage various Disaster Recovery and Business Continuity tools.