• Conduct regular institutional market survey including customer satisfaction, and customer dropout survey.
• Conduct market demand survey to keep track of the market trends on financial products.
• Conduct marketing research studies and analyze findings.
• Conduct feasibility studies on new products and services opportunities.
• Conduct monitoring and evaluation on financial services and related projects.
• Conduct microfinance environmental analysis and competition analysis.
• Develop research proposal.
• Write research reports focus mainly on finding and present result to the management.
• Assist management in develop and update market research manual.
• Assist in business analysis by using Power BI tool.
• Plan and implement market research and customer surveys to assess and evaluate demand, brand positioning and awareness of LOLC financial products and services.
• Perform other tasks assigned by management.