• Act as a point of contact between school and home about attendance, lateness, schedule, school program, etc.;
• Ensure efficient and timely home communication of the assigned classes;
• Filter parent inquiry and respond to parent inquiry about student learning, school life, school fees, and other inquiries and report parent feedback on weekly and monthly basis;
• Lead initiatives and collaborate with faculty and Academic Class Supervisor to improve home school partnership and parent satisfaction about the school service;
• Ensure efficient drop off and pick up;
• Coordinate parent-teacher meetings as per parent/faculty request;
• Supervise meal time and lead initiatives to improve school foods
• Keep record of student incident and sickness;
• Collect fees payment and admission;
• Assist Front Office Manager to achieve the set target of student enrollment;
• Keep record of student enrollment and family information;
• Assist Front Office Manager in the daily operations to meet and exceed the parent expectations and requirements;
• Assist Front Office Manager in the overall improvement of parent satisfaction/school program and activities;
• Work with Front Office Manager to supervise the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
• Participate in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
• Execute other tasks requested by Front Office Manager.