• With R&D team, plan research projects to be in line with the business and institutional strategy.
• Formulate and update the research plan for the whole institution.
• With consultation with R&D team, updates research tools and research training for hired researchers
• Develop, review and update research tools to meet the objectives of the research.
• Provide trainings related to research to researchers as needed.
• Work out with branch managers to facilitate the research process.
• Supervise field researchers collecting data from the field.
• Do data entry and data analysis.
• Write up reports and suggests some recommendations based on the findings
• Develop, revise, and provide trainings related to research field to staff and/or hired researcher as needed
• Attends trainings as required and develops skills and competencies to be able to conduct all research projects needed by the bank
• Build and maintain critical relationships in a professional manner with other bank’s staff, partners, and stakeholders to promote Phillip Bank brand name and services
• Perform other tasks as requested by the Manager.