• Develop and update operational risk management policy for validation by Risk Oversight Committee (ROC);
• Lead development and updating of management tools (operational loss data, Risk Control Self-Assessment (RCSA), key risk indicators and internal controls) to prevent potential operational risks;
• Lead development and updating of Business Continuity Plan (BCP), BCP testing plan and guideline to ensure continuity of Amret business activities and prevent unexpected events from disrupting operations;
• Lead development and updating of fraud management risk management policy and methodology, Operational Loss Event data procedure and tools to ensure all operational risk incidents are properly recorded, detected and managed;
• Lead development and updating of Third-Party Risk Management policy, New Product Approval Process policy and procedure to ensure risk risks are properly mitigated and managed;
• Lead assessment of Amret RCSA by working with risk owners to identify potential risks and implement prevention measures;
• Oversee analysis of operational loss data and key risk indicator data to identify potential risks and implement prevention measures;
• Conduct threat assessment regarding business continuity risk, and propose for risk mitigation;
• Participate and contribute to risk assessment and its integration into new policies, operational manuals, procedures and related projects;
• Analyze issues found by SOIC and Internal Audit Department and alert to relevant departments to define mitigation tools;
• Follow up, support and reinforce all decisions and recommendations made by Operational Risk Committee (ORC) to ensure these are properly implemented at the time;
• Report and alert significant operational risks to ORC;
• Lead and coach staff to ensure they can perform their jobs following business requirements;
• Disseminate operational risk management policy, risk mapping tools and operational loss data tool to relevant managers and staff;
• Provide training on internal controls, BCP, Business Management Guidance, fraud management to ensure relevant staff are fully aware and know how to apply related policies and procedures.