1. Active participation to establish annual strategy, budget, design and implementing business plan that expands the company’s customer base and ensure its strong presence;
2. Maintain good relationship and service with existing and new project owner, developer, contractor, specifier, consultant, architecture etc. and attend customer complaint and conduct minimum twice a month to join visit with subordinate to their customer;
3. Achieve growth and hit sales targets by successfully managing the sales team and sets pricing strategy, sale promotion and sales forecast;
4. Maintaining the existing customers and expand new projects target;
5. Increase new business opportunities by leveraging various products and/or market;
6. Identifying and reaching out to new potential project partners;
7. Regularly meeting with stakeholders and business partners;
8. Working on cross selling opportunities with the internal and external customers;
9. Co-operate with supply chain team on the timely delivery of the items and submit on time the products forecast to make sure do not have product shortage;
10. Initiative on customer management data;
11. Addressing customer service issues as raised by the business partners;
12. Working closely with the marketing team for arranging marketing material, share competitor marketing activities and give feedback;
13. Implementing project marketing plans set out by the Product/Marketing team;
14. Daily, weekly and monthly reporting on sales KPI’s within subordinates;
15. Manage the sales teams to ensure delivery of team member KPI’s, and providing training / coach where necessary to the teams;
16. Keep management informed through monthly reports on sales performance, realistic forecasts, activities in all project and market situation;
17. Report to the General Manager on a regular basis about his/her professional activities;
18. Perform other duties as assigned from management of the Company.