• Work with HoR and BM to develop strategic action plan for staff development in each respective region and prepare annual training coaching plan responding to the development needs of network staff;
• Provide coaching by applying various methodology (using powerful question) to unlock the potential of targeted staff;
• Support BM/ DBM/ LCO/SOCS in term of coaching skills, coaching culture and learning culture;
• Provide training and refreshment on products, services, or others skill required by positions as defined in the curriculum; Liaise with HRBP to be in line with recruitment and promotions;
• Explain the various PRAKAS related to products or methodologies to network staff to help them understand properly following the original concept;
• Quarterly report to HoR on the learning, coaching and training performance in the region;
• Facilitate all administrative associate to learning and development in the region;
• Collect feedback on level of staff satisfaction regarding to L&D functions, consolidate, and propose new effective learning and development method and program.